Yesterday I presented at the UCAS Annual Conference running a session on international student decision making. Download the slides today.
Each year we survey students asking what’s important during the enquiry and application process. One thing that is consistently highlighted as important to students at enquiry stage is “responsiveness of the university”, students use it as an indicator of teaching quality. When it comes to responsiveness they expect a detailed reply within three days or a short reply within 24 hours. You can get more insight in the full report Beyond the Data: Understanding International Student Decision Making.
As part of the session I asked the delegates when the last time was that they looked at their enquiry processes through the eyes of a prospective student, particularly an international student. I also asked: Read More