02 Jul

Whole Student Lifecycle approach endorsed by new Minister

s216_jo-johnson

Yesterday the new Minister for Universities and Science Jo Johnson made his first major, and much anticipated speech, about higher education.

The title of the speech ‘Teaching at the heart of the system’ signals his overall thinking and policy ideas about the future of the sector.  At Hobsons we are excited to see that the Minister has reinforced the need for a whole student lifecycle approach, an approach that we’ve been taking for sometime with our advising and admissions solutions.

You can read the full speech here and we think that as usual there is some particularly good analysis from Mark at wonkhe!

We were most interested to hear the Minister say that universities must continue to provide, and look to meet, student’s value for money expectations.  He also said that students should be able to make informed choices and that he will push for more data to be available.  We are big believers in more effective use of data!

We were also pleased to see a renewed commitment to teaching excellence including that institutions should admit students from a range of backgrounds and support their retention and progression to further study or a graduate job and, critically, that there should be clear set of outcome-focused criteria and metrics to support this.

We’ve been digesting and examining what it means for Hobsons and our clients and we think it means three main things:

One: Institutions that we work with are increasingly making better use of tools like Radius CRM to provide their prospective students with a joined up experience and timely, targeted and personalised communications.

Two: We’ve seen the institutions we work with really start to leverage systems, particularly at key times in the year like the lead up to clearing, to stand out in an increasingly crowded market.

Three: We are increasingly hearing from institutions that want to enhance their student success and retention initiatives and support students achieve their academic goals.

We are excited that later this year we will be providing the opportunity for more UK universities to access the Starfish Student Success solution and I’m personally looking forward to talking to delegates at the AMOSSHE conference next week about the impact it has already had for some institutions.

24 Nov

Radius Implementation Diary

Logo_Hobsons_Radius_color

On October 6th, the University for the Creative Arts (UCA) Radius tenant became the first of its kind created and hosted in the EMEA market. UCA is now blazing the trail for all other EMEA Radius migrations by being our first Connect to Radius migration.  This is a big step for both Hobsons and the UCA team as we both continue forward with a Radius solution that is focused on putting the student at the centre of the recruitment experience.

Read More

17 Nov

Getting down with the IT crowd

On Thursday last week Hobsons were delighted to deliver two workshops at the annual UCISA CISG Conference.  Our sessions delivered to two full rooms were on going beyond traditional crm with student lifecycle management. It was a great opportunity to discuss Radius and all the additional benefits that it brings with existing partners and potential new partners.

UCISA Hobsons Workshop

Read More

03 Nov

New Report Explores the Impact of CRM on Institutional Effectiveness in HE

State of CRM

As student needs and expectations change, there’s a growing demand for determining how to best respond and support students. In an effort to better understand how current HE relationship management tools are supporting students through the entire life cycle of their education, the Hobsons team in the USA have partnered with the American Association of Collegiate Registrars and Admissions Officers (AACRAO), to produce a new report on the use of CRM among HE institutions.

Read More

01 Sep

Our New Webinar Series: Taking it Higher

From Tuesday 30th September through to 4th December 2014,  we’re running a series of free webinars designed provide a resource for sharing best practice in the changing education landscape.

Get involved, click the topics below to register today.

Webinar topics: